Quality of Community Healthcare

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Quality-of-Community-Healthcare Survey

The Quality-of-Community-Healthcare Survey is a standardized survey that have been administered in many communities in the U.S. and other countries to assess the level of quality of healthcare.

The Theoretical Model

Community healthcare satisfaction refers to an overall satisfaction a person may feel toward the general healthcare environment in their community. This overall assessment can be assumed to be a function of the person’s perception of a variety of general healthcare programs and services in the community. These programs or services may include: alcohol and drug abuse programs, inpatient hospital care, outpatient hospital care, and elderly health services, among others.

DESCRIPTION

Quality-of-Community-Healthcare Survey

A standard quality-of-work-life survey is separated into six major sections.

I. QUALITY OF COMMUNITY HEALTHCARE

II. HEALTHCARE SERVICES IN THE COMMUNITY

III. HEALTHCARE INFORMATION SOURCES

IV. GENERAL HEALTHCARE ISSUES

V. PERSONAL HEALTH

VI. LIFE SATISFACTION

VII. DEMOGRAPHICS

DESCRIPTION

Quality-of-Community-Healthcare Report

All quality-of-community-healthcare reports share a common structure.

COVER PAGE

A title page with applicant contact information and MIQOLS contact information.

EXECUTIVE SUMMARY

The entire content of the report is summarized here.

THEORY AND MODEL

The theoretical model underlying the QCH Survey is described here and the theoretical constructs are clearly defined. The research supporting the QCH model is also discussed in this section.

DESCRIPTION OF THE SURVEY

This section contains a description of the constructs with corresponding survey items.

SAMPLING AND DATA COLLECTION

This part of the report describes the call issued to people to participate in the QCH Survey, the deadline imposed, any incentives used to encourage participation, the survey link, the number of people who actually participated in the survey, the total number of people contacted, and the response rate. The response rate of the client organization is compared to past response rates of other organizations.

SURVEY RESULTS

This section of the report provides descriptive statistics related to each survey item with figures (e.g., bar charts) against the norm. The norm is calculated based on the average of all past surveys that have been administered through MIQOLS.

DISCUSSION AND RECOMMENDATIONS

The survey results are then summarized and interpreted in this section. As such, specific strengths and weaknesses are identified. The client organization is then encouraged to bolster their strengths and correct weaknesses.

REFERENCES

Exact references of corresponding text citations are fleshed out in this section.

APPENDICES

Extra detailed information related to any aspect of the report is placed in this section.

COVER PAGE

A title page with applicant contact information and MIQOLS contact information.

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